Packaging and prep requirements

Seller's Code Of Conduct and Packaging Policy

Seller Code of Conduct Principles:

  1. Adhere to all applicable laws and abide by all VenderCentral  policies.
  2. Maintain current account information.
  3. Never misrepresent yourself.
  4. Always act in a manner that ensures a trustworthy experience for the customers of your store and VenderCentral.
  5. Never list products that may cause harm to your customers.
  6. Never engage in any misleading, inappropriate or offensive behavior. This applies to all your activities, including but not limited to:
    * Information provided on your account.
    * Information provided in listings, content or images.
    * Communication between you and VenderCentral Ltd or you and our customers Act fairly at all times. Unfair behavior includes but is not limited to the following:
    * Behavior that could be deemed as manipulation or “gaming” of any part of the buying or selling experience.
    * Actions that could be perceived as manipulating customer reviews, including by directly or indirectly contributing false, misleading or inauthentic content.
    * Activities that could be perceived as attempting to manipulate VenderCentral Ltd.’s search results or sales rankings.
    * Actions that intentionally damage another seller, their listings or their rating.
  7. Sellers must adhere to VenderCentral package arrangements and good quality control of all items.
  8. All products MUST be packaged by good quality packing materials to ensure proper safety of all goods to be deliver safely and all packing regulation, guideline and protocols are met.
  9. Seller must maintain good quality photos and/or videos of goods and services at all times.
  10. As part of VenderCentral quality branding standards, we advise to package your products in the following shipping materials.

— (A) Waterproof Poly Mailer Bags (B) Corrugated Shipping Boxes

Loose Products:

Each unit, including multiple-volume book sets, must be contained within a single, secure package. Eg- Poly mailer Bags

  • VenderCentral does not accept units that would require VenderCentral to assemble multiple pieces (for example, wheelbarrows where the handles and legs are separate, but are sold as one piece).
  • Units that are not contained in secure packaging, like loose sleeves or pouches, must be bagged or secured with a non-adhesive band or removable tape.
  • Footwear, regardless of material, must be packaged with no shoe material exposed, either in shoe boxes or in poly bags with a suffocation warning.

Sold As A Set:

Units that are sets (for example, a NASCAR set of six unique Hot Wheels cars, sold as one unit) must be marked as sets on their packaging. Add a label to the unit that clearly states that the products are to be received and sold as a single unit. For example, “Sold as set,” “Ready to ship,” or “This is a set. Do not separate.” The label can be hand written or printed and bare the mark stated.

Packaging liquids, pastes, gels, and creams:

Properly preparing products that are or contain liquids, pastes, gels, and creams can help ensure they are protected from breaking or leaking throughout the fulfillment process.

Liquids can cause damage during shipping and when stored. Securely pack liquids — including viscous products such as pastes, gels, and creams —to protect buyers, VenderCentral associates, and other products.

Before reading further, determine the following details about the liquid, paste, gel, or cream product you want to sell:

  • Is your product classified as a dangerous good?
  • Is the container fragile (glass) or non-fragile?
  • If the container is glass, does it hold 4.2 oz or more, or less than 4.2 oz?
  • Is your product sold as a set or individually?
  • Is your product expiration-dated? 

Products regulated as dangerous goods

Dangerous goods (also known as hazardous materials or hazmat) are substances or materials that may pose a risk to health, safety, property, or the environment during storage, handling, or transportation because they contain flammable, pressurized, corrosive, or otherwise harmful substances.

If your product is a liquid, paste, gel, or cream and is regulated as dangerous good — such as perfume, certain bathroom cleaners, polish removers, and permanent ink — the following prep is required

Container typeContainer sizePrep requirements
Non-fragileAnyPoly-bag
Fragile4.2 oz or morePoly-bag, bubble wrap, and box
FragileLess than 4.2 ozPoly-bag or bubble wrap

Note: All liquid products regulated as dangerous goods must be poly-bagged to prevent a leak or spill during transportation, regardless of the product seal.

Products not regulated as dangerous goods

For liquid, paste, gel, and cream products that are not regulated as dangerous goods, the following prep is required.

Container typeContainer sizePrep requirementsExceptions
Non-fragileAnyPoly-bagIf the liquid is double sealed and passes a drop test, no bagging is required. (See the table below for examples of double seals.)
Fragile4.2 oz or moreBubble wrap 
FragileLess than 4.2 ozNo prep required

Definition of a double seal

A double seal is defined as a tightened lid that cannot be easily opened and one of the following:

Other types of double seal

Example

Induction seal: Thermoplastic material sealed to the opening of a container through induction heating.
Safety ring: A plastic band sealing the cap of a product to the container
Clips: Metal clips sealing the lid to the can. Applicable to liquid, paste, gel, and cream products that are in cans and are not regulated as dangerous goods. A minimum of two clips are required.
Plastic wrap band: Tight plastic film around the opening of the product.

Packaging Plush Units:

Package plush Units, such as stuffed toys, animals, and puppets, so they will not be damaged during receipt, stocking, shipment preparation, or shipment to the customer. Units must be placed in a sealed poly bag or shrink-wrapped.

Permitted packaging materials:

  • Poly bags
  • Labels

Packaging sharp units:

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Packaging apparel, fabric, and textiles:

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Packaging jewelry:

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Packaging Small Products:

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Packaging baby products:

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Packaging adult products:

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